Shipping Policy

Order Processing

We strive to process your order promptly! All orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.

Please keep in mind that during peak times, such as holidays or special sale events, processing times may be slightly longer. We appreciate your understanding and patience.

Shipping Destinations

We currently ship to addresses within the United States. If your shipping address is outside the U.S. or not available at checkout, please contact our customer service team at 【请替换：客服邮箱】 for assistance.

Shipping Methods & Delivery Times

Once your order has shipped, you can expect delivery within the following timeframes:

• Standard Shipping (U.S.): 5-10 business days

Please note these delivery times are estimates and begin once your order has shipped, not when it is placed. Shipping durations may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping fees are calculated based on your shipping address, selected shipping method, and the weight and size of your order. The applicable shipping cost will be displayed at checkout.

Tracking Your Order

After your order ships, you will receive a shipping confirmation email containing your tracking information. It may take 24-72 hours for the tracking details to update with the carrier.

Return & Refund Policy

If you wish to return an item, please do so within 30 calendar days of receiving your order.

Return shipping costs are the responsibility of the customer except in cases where the item is defective, damaged, or incorrect, in which case we will cover the return shipping.

Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

Order Cancellation

You may cancel your order within 12 hours of placing it by contacting our customer service at 【请替换：客服邮箱】. After this window, cancellations may not be guaranteed.

Contact Us

If you have any questions or need assistance with your order, please reach out to our customer support team at 【请替换：客服邮箱】. We are happy to help!